Studio Etiquette & Policies

Flutter Fitness Studio is proud to provide a safe and professional instructional environment. We strive to foster an atmosphere of consideration, support, and respect. Please familiarize yourself with our policies prior to attending class.

New Clients

All new clients must fill out a student waiver prior to participating in any class or party. No exceptions will be made. We will also bug you for a picture! This just makes it easier for us to keep track of our students and check you in properly. If it is your first time at our studio, please arrive at least 10 minutes before class!

Participant Age

Grounded & Aerial classes are open to adults ages 16 and up. Pole classes are open to students 18 and up (Photo ID required).

Scheduling

Walk-in’s are welcomed, however it does not guarantee or ensure a space, therefore we recommend online registration to reserve your spot.

Tardiness

Unless you have made prior arrangements with your instructor, if you are more than 5 minutes late to a registered class, we ask that you not attend. In the event of a missed class, please see below for our Missed Class policy. While we understand that outside circumstances may occasionally interfere with attending on time, this policy is in place for your safety. A proper warm-up is crucial to staying safe and injury-free. It is our suggestion that you try to arrive 10 minutes prior to your class start time.

Missed Class

You may cancel your spot in class up to 8 hours ahead. Cancelations within the 8 hour window will result in a lost class. NO EXCEPTIONS

Payments

Full payment for our classes are due at time of booking. Classes should be booked online through Mindbody. CASH IS NOT ACCEPTED

Refunds and Transfers

FLUTTER FITNESS STUDIO HAS A NO REFUNDS, TRANSFERS, OR EXTENSIONS POLICY.

Medical Conditions or Injuries

Prior to signing up for classes, please check with your physician if you have any medical issues. Information regarding any past or present illnesses, surgeries, diseases or conditions that may limit your ability to participate in any of our classes, must be disclosed to us at the time of registration. Enrollment in any of our classes is done so at your own risk. Always disclose any concerns or conditions to your instructor so she may allow for appropriate modifications. Remember – safety is always first. You are responsible for respecting your own limits.

General Wellness:

Flutter Fitness Studio is committed to the health and safety of our guests and employees. If you’re not feeling well or if you are experiencing cold of flue like symptoms of any kind – fever, sore throat, runny nose, coughing, sneezing, etc. please stay home. 

Alcohol Drug Use

Alcohol or drugs are not allowed to be consumed inside of Flutter Fitness Studio, the exterior of the building or parking lot. We reserve the right to refuse service, without refund or credit, to anyone who is or appears to be intoxicated.

Food / Drinks

Please consume any food or drink before entering the rooms. Only contained water is allowed inside each room.

Belongings

We have cubbies in each room where you are free to leave your personal belongings during class. Although our studio is safe, we cannot be held responsible for any items you bring with you into the studio. This includes, property loss, theft or damage.

Attire

Typical athletic clothing is recommended for all of our classes. For pole classes, please do not wear any lotions, oils or creams on the day of class as they can make the poles slippery. For Lyra, Silks & Hammock classes, please wear clothing that covers the backs of the knees and torso. This will help avoid burns caused by friction with the silks or hoop. Keep your hair in a bun to keep it from being pulled by the fabric. Do not wear any jewelry or anything with rivets, hooks, zippers or studs that may scratch or tear any equipment. You will be responsible for any damages to apparatuses due to your negligence of this policy.

Safety

Students may not, under any circumstances, rig, instruct or spot each other. Leave all instruction to your instructor and all rigging to our staff, Please proceed at your own pace and do not exceed your current capabilities. Your instructor is there to guide you but you are always responsible for knowing your own limitations. Always follow your instructor’s cues and adhere to the lesson structure. Our curriculum is progressive in nature and is designed to meet you at your current level. If you do not follow the lesson structure and instead attempt to do your own thing, it is not only disruptive to the class but it presents a safety concern. Any inversions are never to be attempted without proper instruction and an instructor supervising or assisting your moves.

Code of Conduct

We are proud to have a positive studio environment where all are welcome. We ask students to be respectful and supportive of their fellow classmates and instructors. We do not tolerate bullying or disrespecting of other students or instructors and their personal space. Such behavior will result of removal from the studio and you will be banned from taking classes at Flutter Fitness Studio. Please respect your fellow classmates and your instructor by not using your phone during classes and keeping it silenced at all times. If you must take or make a call please do so without being disruptive to the class and stepping out to the hallway.

Pictures & Filming

It is preferred that picture taking or filming is done during open practice time or before and after class if time allows. However picture taking and recording is only allowed if it is not distracting or disruptive to the instructor and students. Please be respectful of instructors’ and students’ privacy by not including them in your pictures or recordings without their consent. Please also refrain from posting pictures or videos to social media without instructors’ and students’ consent.